The right product, at the right time.

In pharmaceutical supply, traceability means knowing at any moment where a product came from, where and in what conditions it was stored, and to whom it was delivered.

It allows products nearing expiry to be set aside in time, the batches concerned to be found quickly in a recall, and reliable information to be given to our partners.

In Türkiye, the 2D DataMatrix code (karekod) on every medicine pack identifies each pack individually. Its movements through the supply chain are followed in the Pharmaceutical Track and Trace System (İTS).

Products are scanned and recorded on receipt and on dispatch, which keeps counterfeit and illicit products out of the chain.

Good Distribution Practice (GDP) is a set of principles that protect the quality of medicines during storage and distribution: suitable temperature, cleanliness, records, trained staff and traceability are among the most important.

The layout, record-keeping and control steps in our warehouse are built on these principles.

In a good pharmaceutical warehouse every product has its place and every area has a purpose. Ours is divided into sections such as the receiving area, main storage area, cold room and dispatch area.

Products are placed according to their group and storage conditions, which both protects the right conditions and speeds up order picking.

Each incoming order becomes a pick list. As every item is taken from the shelf, its barcode or 2D code is scanned; a wrong product or a missing quantity is flagged by the system immediately.

The picked order is checked a second time before packing, and a dispatch record is created.

Orders are grouped by delivery area and time and planned to leave on the same day.

Cold-chain products are packed separately and take priority in the dispatch plan. Delivery information and the necessary documents travel with the shipment.