01
Cold room
In our walk-in cold room, products are stored separately and in order on their shelves.
04 · Cold chain
+2 °C to +8 °C, without a break.
With our cold room and temperature-recorded packaging, cold-chain products are stored and transported safely.
Illustrative image · AI-generated
Cold chain
At the defined temperature from receipt to delivery.
Cold-chain products are stored separately and in good order in our walk-in cold room.
Temperature is monitored and recorded 24/7; shipments leave in insulated packaging with data loggers.
For a vaccine, an insulin or a biological medicine, even a few degrees make a difference. That is why we never break the chain at any step.
Capabilities
Each one a specialism of its own.
02
Continuous monitoring
Temperature is recorded without interruption; the team is alerted immediately to any deviation.
03
Insulated packaging
Shipments are prepared in insulated boxes suited to the product and the distance.
04
Data logger
The temperature of every shipment is recorded throughout its journey.
05
Records and reporting
Temperature records are kept and shared with partners when needed.
Good to know
What is the cold chain?
The cold chain is the storage and transport system that keeps temperature-sensitive medicines within a set temperature range from manufacture until they reach the patient. For medicines, the most common range is +2 °C to +8 °C.
Vaccines, insulins and many biological medicines can lose their effectiveness outside this range, which is why every link in the chain matters.
How does a cold room work?
A cold room is a walk-in storage area whose temperature is controlled continuously. Products sit on shelves arranged to let the air circulate.
The room temperature is measured and recorded without interruption; door-opening times and the layout are planned to keep the temperature stable.
How is the chain kept in transit?
Cold-chain products are packed in insulated boxes suited to the distance and duration. A data logger placed in the package records the temperature throughout the journey.
This record can be reviewed on delivery, documenting that the product stayed in the right conditions all the way.
What is a data logger?
A data logger is a small device that measures and records the temperature at set intervals. It is placed inside cold-chain shipments.
On delivery, the device's record shows the temperatures the product was exposed to during the journey, documenting whether the chain was broken.
What to check on delivery
When receiving a cold-chain shipment, check that the package is intact and look at the temperature record.
- Open the package without delay and place the products in a refrigerator (+2 °C / +8 °C) straight away.
- Do not put the products in the freezer; freezing can damage them too.
- If you notice a problem, do not use the product and let our sales team know.
Why a walk-in cold room?
A walk-in cold room offers far more space and order than refrigerator-type cabinets. Products are grouped on shelves, the air keeps circulating and the temperature stays more even.
This gives cold-chain products both capacity and order.
Conditions
The cold chain in numbers.
+2 °CLower limit
+8 °CUpper limit
24/7Continuous monitoring and records
Leaflet
Frequently asked questions
Read all of this leaflet carefully.
What is the cold-chain temperature range?
The most common cold-chain range for medicines is +2 °C to +8 °C. Metis stores and transports cold-chain products within this range.
Which products need the cold chain?
Temperature-sensitive products such as vaccines, insulins and many biological medicines need the cold chain. A product's storage condition is stated on its pack and in its leaflet.
What happens if the cold chain is broken?
A product with a detected temperature deviation is not released for use; the records are reviewed and the product is handled in line with regulations.
How is the temperature of a cold-chain shipment documented?
The data logger in the shipment records the temperature throughout the journey; the record can be reviewed on delivery and is kept on file.
Can cold-chain products be kept in a freezer?
No. Products that must be stored between +2 °C and +8 °C should not be frozen; freezing can damage them.
Related pages
05 · Export
Export
Through compliant export processes, we reach institutional buyers abroad.
Explore →
02 · Capabilities
Capabilities
Traceable stock management, barcode-checked dispatch and storage in line with Good Distribution Practice.
Explore →
03 · Product groups
Product groups
Institutional supply of medicines, medical supplies and dermocosmetics.
Explore →
Contact
Our door is open to you.
Talk to our sales team about institutional supply and export.